Connectors

Our solution connects to all the most common file, database, and crm systems. We are able to search in unstructured data to help your employees find the information they need when they need it.

Database Connectors

The Database Connectors will also come wrapped as installation sets. But, to index the source the database setup needs to be configured for each installation.

Basic config comes out of the box using templates, but some tailoring might be needed – depending on how the source database is configured.

These kind of customization can be performed by VirtualWorks Professional Services or any VirtualWorks Value Added Reseller.

Since the Connector is often customized for each customer and system, the installation is unique, and supports only the specific application version for which the installation was performed.

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Source/System Category Objects Install Type Type Note
Acos Websak DMS Case, Registry Entry, Notes, Docs Standard DBC Requires API from ACOS
Advisor e-Case Document, Client, Contact, Case Custom IDS
Agresso ERP Projects, Invoice Custom IDS
Autonomy Worksite DMS Documents Custom IDS
Basware Archive Documents Custom IDS
Compello ERP Invoice, Documents Custom IDS
Compendia HR Pages, Documents Custom IDS
Conisio PDM Custom IDS
Contempus El. Invoice Invoice, Documents Custom IDS
DocuLive DMS Documents Custom IDS
eDocs DMS Document card, Document Standard DBC
eJournal Support Tickets Custom IDS
EK DMS Documents Standard DBC Datakvalitet AS
EMC Source One Archive E-mails, Attachements Custom IDS
EONIC CMS Pages Custom IDS
Ephorte DMS Case, Journal, Documents Standard DBC Requires API from Evry
Episerver CMS Pages, Docs Standard DBC
ESA DMS Case, Documents Custom IDS
Escenic CMS Pages Custom IDS
eway CMS Employees, Documents Custom IDS
Eye-share El. Invoice Invoice, Documents Custom IDS
Fortis DMS Custom IDS
Gyldendal Rettsdata Legal Pages Custom IDS
HEAT Support Calls, Emails Custom IDS
IFS ERP Documents Custom IDS
Infotjenester Personalhåndbok HR Articles, Catalog, Documents Custom IDS
INS2000 CRM Database elements, Documents Custom IDS
Maconomy ERP Customer, Invoice , Job, Vendorinvoice Custom IDS
Microsoft Dynamics CRM CRM Accounts, Contacts, Projects, Tasks, Docs Standard IDS
P360 DMS Case, Activity, Contact, Project, File, Docs Standard DBC Requires API from Software Innovation
ProArc DMS Document card, Document, File Standard DBCC Requires API from Software Innovation
Sitecore CMS CMS Pages, Documents Custom IDS
Soludyne Process File, News, Process, Requirement, Section Custom IDS
Tidemann Library Article, Book, Standard, Journal, Project, Conference, Report Custom IDS
Visma Business ERP Supplier, Vendor, Invoice, Documents Custom IDS
Visma CRM CRM Activity, Contacts, Customer, Email, Events, Inovice, Projects, Docs Custom IDS
WisePublisher CMS Pages, Documents Custom IDS

Out-of-the-box connectors


Each of these Connectors comes as an installation package, ready to install and run.

To interact with the systems that will be indexed, the communication will be using the system's native API's. This way, the module can connect the system and index the contents of each application or repository.

After installing the Connector, you only have to configure some settings, and your are ready to start indexing the source. No customization is required to install and utilize a standard Connector.
Connector/Source Source system category Source system objects Install Source system versions supported Comments
Alfresco Enterprise Server DMS All Standard 4.2 and up
Atlassian JIRA Cloud Collaboration Components, Issues Standard
Box.com [Pre Release] Storage All Standard Requires MS AD integrated security
IBM Domino Server (Notes) Database E-mail, Documents Standard Requires Notes Client version 8 or higher
JO Filarkiv DMS All Standard
KF Personalhåndbok HR Pages, Docs Standard
MediaWiki WIKI Pages, Docs Standard
Microsoft Exchange Online Email E-mail, contacts, tasks, meetings, notes Standard Online Requires synchronized Active Directory access
Microsoft Exchange Server Email E-mail, contacts, tasks, meetings, notes Standard 2010, 2013 Requires synchronized Active Directory access
Microsoft OneDrive for Business & MySites Collaboration All Standard Online Included in SharePoint Online
Microsoft SharePoint Online Collaboration All Standard Online Requires synchronized Active Directory access
Microsoft SharePoint Server Collaboration All Standard 2010, 2013 Requires synchronized Active Directory access
Network File Shares File Documents Standard All Requires synchronized Active Directory access
SuperOffice CRM CRM Accounts, Contacts, Projects, Documents, Tasks Standard 7.0 and up
Symantec Enterprise Vault Archive E-mails, Documents Standard 9.0 and up
Symfoni DMS All Standard
Salesforce.com v1 CRM Accounts, Contacts, Users, Docs Standard
Kaltura Video Archive Standard
SAP DMS DMS Documents Custom Custom Security Model
ViaWorks WEB Crawler WEB Pages, Docs Custom