Skanska

Skanska enhances efficiency of collaborative Digital Workplace with Global Search from VirtualWorks

25000 queries per day

14 implemented languages

5 years of predictable prices

Through a better and more personalized search solution which leverages existing company assets Skanska has increased employee engagement and created more valuable insights for its more than 41000 employees.

Our intranet and the whole digital workplace builds our common culture, our values and our strategy, and we need to ensure that employees have access to both global and local information, regardless of where they are.
Hanna Karppi
Head of Digital Workplace

Challenges

  • Skanska wanted Search to play an essential role in their Digital Workplace “OneSkanska”.
  • Former Search Solution (GSA) did not provide the required functionality for the worldwide launch of their Digital Worksplace
  • Internal users complained about lack of features like: Preview, OCR, Drill-down, access to all Data-Sources, language support, synonyms and much more.
  • Search did not take into account employees’ roles and country of origin, nor preferred languages and content topics.
  • With International operations Skanska had major issues with language support and personalized results, which users demanded.

No other search solution could provide all required features.
Hanna Karppi
Head of Digital Workplace

After running a large project to develop an award winning, but static intranet platform in 2015, Skanska decided to improve its past investment by optimizing the diverse data silos with VirtualWorks’ Enterprise Search and Information Retrieval Platform, viaworks. With the new solution users can search through all data repositories from a single point of access, in every country and every language Skanska operates in. With all relevant data available at all times. Shortly after the implementation of the project, Skanska experienced a major increase in user adoption with more than 20.000 search queries per day on the new search platform.

We want to take our search experience to the next level and feel that VirtualWorks can deliver the best solution for us. Search will play an essential role in our global digital workplace and our aim is to build a companywide enterprise search.
Hanna Karppi
Head of Digital Workplace

Benefits

Quality of the results and Performance
Language support
Spell Checking and Synonyms
All data repositories integrated
Serve all users according to profile and requirements

Improvements

Fewer zero results
Faster research times
Faster access to relevant content
Increased user satisfaction
Improved search experience

Facts about Skanska

Skanska is one of the world’s leading construction and project development companies, focused on selected home markets in the Nordics, other European countries and North America.

Founded: 1887
Operations: Construction and development of commercial property, residential and public private partnership (PPP) projects
Employees: 41,000 (2016)
Share listed: NASDAQ Stockholm

www.skanska.com