Is a strategic disconnect between CIOs/CTOs – who seek investment that accounts for the impact of mobile, cloud and social – and CEOs – who remain focused on ERP and CRM systems – dampening innovation?
Last year, when Gartner asked 220 CEOs for their IT-related priorities for 2012, it uncovered a wide and rather odd discrepancy. CEOs, it transpires, aren’t interested in new technologies.
While their CIO counterparts are champing at the bit to get social, mobile and cloud-based systems bedded into the enterprise, CEOs have their minds fixed completely elsewhere. Total CIO quotes Mark Raskino from Gartner saying:
“Mobile, social, cloud, and the nexus [of the three] — CEOs in midsized to large global companies don’t understand those words. They do not volunteer terms like ‘cloud’ or ‘social’, and they do not understand how such concepts transform the fortune of their company.”
It turns out that CEOs’ minds are fixed mainly on ERP and CRM – structured, monolithic systems that make the enterprise more efficient and keep all its activities and data regimentally ordered. More →